Frequently Asked Questions
How often should I have my air ducts cleaned?
We recommend having your air ducts professionally cleaned every 3-5 years. However, if you have pets, allergies, asthma, recent home renovations, or notice excessive dust accumulation, you may benefit from more frequent cleaning (every 1-2 years).
How long does air duct cleaning take?
A standard air duct cleaning typically takes 2 to 4 hours depending on the square footage of your home, the number of furnace units, and accessibility of your vents. Our deep cleaning rotary brush packages can add an extra 1 hour.
Will air duct cleaning reduce my energy bills?
Yes! When dust and debris block your return and supply vents, your HVAC system has to work twice as hard to maintain your thermostat settings. Cleaning your ducts improves air circulation and system efficiency, which can lead to a 10-20% reduction in heating and cooling energy costs.
Do you use HEPA-filtered vacuums?
Absolutely. We use professional negative air machines equipped with medical-grade HEPA filters. This ensures that all dislodged dust, pet dander, and microscopic mold spores are captured and contained, and not blown back into your home.
How often should I have my chimney swept?
The National Fire Protection Association (NFPA) recommends that all chimneys, fireplaces, and vents be inspected at least once a year. Sweeping is necessary when creosote buildup reaches 1/8 inch or more on the chimney walls to prevent dangerous chimney fires.
What is creosote, and why is it dangerous?
Creosote is a highly flammable, dark tar-like byproduct of burning wood that condenses on the cold surfaces of your chimney flue. Over time, creosote builds up and can easily ignite from high fireplace temperatures, causing a fast-moving, high-intensity chimney fire that can damage your flue liner and spread to the house.
Will chimney sweeping make a mess in my home?
No. We use specialized drop cloths, soot-capture vacuums, and clean brushes to sweep your fireplace from the bottom up or top down. We seal off the fireplace opening before we start sweeping to contain all debris, leaving your hearth completely clean.
What are the warning signs that my dryer vent is clogged?
Common signs include: clothes taking longer than one cycle to dry, the dryer cabinet feeling unusually hot, a musty smell on your laundry, lint accumulating behind the dryer, or the exterior vent flap not opening when the dryer is running.
How does a clean dryer vent prevent house fires?
Lint is highly flammable. When it builds up in the exhaust duct, it restricts air flow and increases dryer operating temperatures. If the heating element ignites the trapped lint, the fire can quickly spread through the flexible ductwork into your home walls. Regular cleaning completely removes this fire fuel source.
Are you licensed and insured?
Yes, Elite American Home Services is fully licensed and insured. We work to NADCA standards, giving DFW families peace of mind.
What areas in Dallas-Fort Worth do you serve?
We proudly serve Dallas, Fort Worth, Arlington, Plano, Garland, Irving, Frisco, McKinney, Carrollton, Richardson, Southlake, Grapevine, Celina, Sachse, and surrounding cities. If you live in the DFW Metroplex, we have a technician near you.
What payment methods do you accept?
We accept cash, all major credit cards, personal checks, and Zelle. Payment is due upon completion of the service and after you review the before-and-after work photos with our technician.
How often should I have my air ducts cleaned?
We recommend having your air ducts professionally cleaned every 3-5 years. However, if you have pets, allergies, asthma, recent home renovations, or notice excessive dust accumulation, you may benefit from more frequent cleaning (every 1-2 years).
How long does air duct cleaning take?
A standard air duct cleaning typically takes 2 to 4 hours depending on the square footage of your home, the number of furnace units, and accessibility of your vents. Our deep cleaning rotary brush packages can add an extra 1 hour.
Will air duct cleaning reduce my energy bills?
Yes! When dust and debris block your return and supply vents, your HVAC system has to work twice as hard to maintain your thermostat settings. Cleaning your ducts improves air circulation and system efficiency, which can lead to a 10-20% reduction in heating and cooling energy costs.
Do you use HEPA-filtered vacuums?
Absolutely. We use professional negative air machines equipped with medical-grade HEPA filters. This ensures that all dislodged dust, pet dander, and microscopic mold spores are captured and contained, and not blown back into your home.
How often should I have my chimney swept?
The National Fire Protection Association (NFPA) recommends that all chimneys, fireplaces, and vents be inspected at least once a year. Sweeping is necessary when creosote buildup reaches 1/8 inch or more on the chimney walls to prevent dangerous chimney fires.
What is creosote, and why is it dangerous?
Creosote is a highly flammable, dark tar-like byproduct of burning wood that condenses on the cold surfaces of your chimney flue. Over time, creosote builds up and can easily ignite from high fireplace temperatures, causing a fast-moving, high-intensity chimney fire that can damage your flue liner and spread to the house.
Will chimney sweeping make a mess in my home?
No. We use specialized drop cloths, soot-capture vacuums, and clean brushes to sweep your fireplace from the bottom up or top down. We seal off the fireplace opening before we start sweeping to contain all debris, leaving your hearth completely clean.
What are the warning signs that my dryer vent is clogged?
Common signs include: clothes taking longer than one cycle to dry, the dryer cabinet feeling unusually hot, a musty smell on your laundry, lint accumulating behind the dryer, or the exterior vent flap not opening when the dryer is running.
How does a clean dryer vent prevent house fires?
Lint is highly flammable. When it builds up in the exhaust duct, it restricts air flow and increases dryer operating temperatures. If the heating element ignites the trapped lint, the fire can quickly spread through the flexible ductwork into your home walls. Regular cleaning completely removes this fire fuel source.
Are you licensed and insured?
Yes, Elite American Home Services is fully licensed and insured. We work to NADCA standards, giving DFW families peace of mind.
What areas in Dallas-Fort Worth do you serve?
We proudly serve Dallas, Fort Worth, Arlington, Plano, Garland, Irving, Frisco, McKinney, Carrollton, Richardson, Southlake, Grapevine, Celina, Sachse, and surrounding cities. If you live in the DFW Metroplex, we have a technician near you.
What payment methods do you accept?
We accept cash, all major credit cards, personal checks, and Zelle. Payment is due upon completion of the service and after you review the before-and-after work photos with our technician.
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